Support

Twin Escapes: Spot the Difference

Contact us
Email contact@cfideas.com — please include your device model, iOS or iPadOS version and the scene name if it's about a puzzle. “Contact support” in the game's Settings fills in the version and device for you. We usually reply within 2 business days.

Report an inappropriate ad

Sorry about that. Tap “Report an ad” in Settings › Help, or email contact@cfideas.com with the subject “Inappropriate ad”, what the ad showed, the time you saw it, and a screenshot if you can. We'll block it with our ad provider.

I bought Ad-Free. How do I restore it?

Open Settings › Saves & purchases in the game and tap “Restore purchases”, signed in with the same Apple Account you used to buy it.

I bought a hint pack but didn't get the hints.

Hints are added as soon as Apple confirms the purchase. If the purchase is waiting for approval (for example Ask to Buy), the hints arrive once it is approved. Keep the game open for a moment with an internet connection, or reopen it. If they still don't appear, email us with the date of the purchase. Hint packs can't be brought back with “Restore purchases”; your iCloud save keeps them.

Will my progress move to a new iPhone or iPad?

Yes, if you're signed in to iCloud with the same Apple Account on both devices. Your progress, postcards, miles and hints sync through your own iCloud. Settings › Saves & purchases shows whether your save is synced with iCloud or kept on this device only.

I'm stuck on a scene.

Pinch with two fingers to zoom both pictures together (up to 3×), drag to look around, and double-tap to switch between 1× and 2×. A hint lights up the area around one difference without giving it away. If you've been looking for a while without finding anything, a free guide is offered once per scene. Every scene has exactly five differences, and our tools check that nothing else in the picture was changed.

What is Today's Visitors?

A daily challenge that opens after you've finished 10 stops: three little visitors have sneaked into the lower picture, and you have 90 seconds to find them. The puzzle changes with your device's local date. You can retry as often as you like, and missing a day never costs anything.

Do I need an internet connection?

The first scenes and Today's Visitors come with the app. Later scenes download in the background before you reach them; once downloaded, they play offline.

Privacy

See our Privacy Policy and Terms of Use. You can turn off anonymous usage data in Settings › Privacy.

客服与帮助

双生景点：找不同

联系我们
邮箱 contact@cfideas.com。如果是关卡问题，请附上设备型号、系统版本和场景名称；在游戏设置里点“联系客服”，会自动附上版本号和设备型号。我们一般在 2 个工作日内回复。

反馈不当广告

很抱歉给你带来不好的体验。请在设置 › 帮助里点“反馈不当广告”，或发邮件到 contact@cfideas.com，标题写“不当广告反馈”，写下广告的内容和出现的时间，能截图更好。我们会通知广告平台屏蔽。

买了无广告版，怎么恢复？

在游戏设置 › 存档与购买里点“恢复购买”，需要登录购买时用的同一个 Apple 账户。

买了提示包，提示没到账？

Apple 确认购买后提示会马上到账。如果购买在等批准（例如“询问后购买”），批准后才会到账。请联网后在游戏里稍等一会儿，或重新打开游戏。仍然没有的话，请发邮件告诉我们购买日期。提示包不能通过“恢复购买”找回，换设备靠 iCloud 存档。

换新 iPhone 或 iPad 后进度会保留吗？

会，只要两台设备登录同一个 Apple 账户的 iCloud。进度、明信片、里程和提示通过你自己的 iCloud 同步。设置 › 存档与购买会显示存档是“iCloud 已同步”还是“仅存于本机”。

一关找不出来怎么办？

双指捏合可以同时放大上下两张图（最多 3 倍），拖动查看各处，双击在 1 倍和 2 倍之间切换。提示会照亮某一处不同附近的区域，但不直接告诉你答案。如果找了好一阵都没有新发现，每关会给一次“免费指引”。每一关都恰好有五处不同，我们用程序校验过画面其余地方没有改动。

今日访客是什么？

通关 10 站后开放的每日挑战：三个小访客悄悄藏进了下面那张图，你有 90 秒把它们找出来。题目按你设备的本地日期更换。当天可以无限次重试，某天没玩也不会有任何损失。

需要联网吗？

前面的关卡和今日访客随 App 一起安装。后面的关卡会在你玩到之前在后台下载，下载后离线也能玩。

隐私

请查看隐私政策和使用条款。匿名使用数据可以在设置 › 隐私里关闭。