Privacy Policy

Hatchlock: Arrow Puzzle · Effective 2026-09-27 · Published by CFIDEAS TECH LLC

Hatchlock is an offline puzzle game. We don't run our own servers, we don't ask you to create an account, and we don't collect your name, email or contacts. This policy explains the small amount of data involved and who handles it.

1. Data stored on your device

Your level progress, stars, collected birds, items, daily challenge stamps and settings are saved on your device. If iCloud is turned on for your Apple Account, a copy is also kept in your own iCloud so you can restore it after reinstalling or on another device; we cannot see it. They are not sent to us. Deleting the app deletes the copy on this device.

2. Purchases

The optional Ad-Free purchase is processed by Apple through the App Store. We never see your payment details. Apple lets you restore the purchase on your devices; see Apple's privacy policy.

3. Advertising

Hatchlock is free and shows ads through Google AdMob (Google Mobile Ads SDK). To show and measure ads, Google may collect the following data from your device:

Tracking is your choice. iOS asks whether Hatchlock may track you. If you choose “Ask App Not to Track”, you still get the whole game and you won't see more ads; ads just won't be personalized. You can change this any time in iPhone Settings → Privacy & Security → Tracking.

Players in the EEA, UK and Switzerland are asked for consent through Google's consent message before personalized ads are shown, and can change their choice later from the game's Settings.

Rewarded videos are always optional and clearly labelled. If you buy Ad-Free, interstitial ads are removed.

Google's use of this data is covered by Google's Privacy Policy and How Google uses information from apps that use its services.

4. Anonymous usage statistics and crash reports

To understand which levels are too hard or too easy, Hatchlock sends anonymous gameplay events to Google Analytics for Firebase: for example that a level was started, failed or completed, how many moves were used, which items were used, whether a reward video was watched to the end, and when an egg hatched. These events carry no name, email, contacts or advertising identifier (IDFA), and we do not use them to track you across apps or websites. Firebase assigns a random app-instance ID to tell installations apart; it is reset if you delete the app. If the app crashes, Firebase Crashlytics sends a crash report with the device model, OS version and the state of the app at the time, so we can fix the problem. You can turn both off at any time in Privacy & support › Share anonymous usage data. In the EEA and the UK, they are only collected after you agree in the privacy choices shown at first launch. Google processes this data under the Google Privacy Policy.

5. Children

Hatchlock is a general-audience game and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the game, contact us and we will help.

6. Your rights

Because we don't hold personal data on our own servers, most requests are handled directly on your device (deleting the app, changing tracking or consent settings). For requests about data collected by Google for ads, see Google's privacy controls. You can always contact us with questions.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising beyond the ad serving described above, which you control with the tracking and consent settings. California residents can contact us about their rights under the CCPA.

7. Changes

If this policy changes, we'll update it on this page and change the effective date above. Significant changes will also be noted in the app's update notes.

8. Contact

CFIDEAS TECH LLC · contact@cfideas.com